We would like to inform you of an important change regarding the Myeloma Monitor application. After a detailed assessment, we have determined we will be discontinuing the Myeloma Monitor app, especially given the availability of other suitable tools. Our goal is to ensure that you have the information and support you need during this transition.

Why the App Is Being Discontinued

As mobile and computer operating systems continue to evolve, we cannot guarantee how long the app will function reliably once system updates take effect.

Your Data Remains Yours

We want to reassure you that:

• All data stored in the app belongs to you.
• We do not have access to your information.

To help you retain your personal records, you may:

• Copy and paste information into Word, Excel, Notes, or another document on your device.
• Print any blood test results you have saved in the app.

We will soon provide a simple step-by-step guide to assist with this process.

When Should You Save Your Data?

Because future operating system updates may affect the app, we encourage you to extract and save your information as soon as possible. The timing of when the app will stop functioning is unpredictable and depends entirely on upcoming system changes.

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Frequently Asked Questions: Myeloma Monitor App Deprecation

What will happen when the app is no longer supported?

As operating systems release updates, the app may eventually stop functioning. The timing of this depends on iOS, Android, and other systems—not on Myeloma Canada.

What happens to my data?

Your data belongs entirely to you. Myeloma Canada does not have access to any of the information stored in the app.

How can I save my data before the app stops working?

You may:

• Copy and paste your information into tools such as Word, Excel, or Notes.
• Print your blood test results from the app.

A step-be-step guide will be provided to assist you.

How long do I have to save my information?

We recommend saving your data as soon as possible. The app may stop functioning whenever your device receives updates.

Will there be support available to help me?

Yes. Myeloma Canada is preparing a support process to assist users during the transition.

Are there recommended alternative apps?

There are other alternative applications that may serve your needs.

Can I transfer my data to another app?

Unfortunately, no.

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If you have any questions, please do not hesitate to contact us at [email protected].

We appreciate your understanding as we work to ensure the resources, we offer are sustainable, reliable, and beneficial. Our commitment to supporting you remains unchanged.